Cancellation Policy

AMBICA COLLECTION believes in assisting its customers to the fullest, and thus has established a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made within 6-8 days of placing the order. However, the cancellation request may not be entertained if the orders have already been communicated to the vendors/merchants and they have initiated the shipping process.
• AMBICA COLLECTION does not accept cancellation requests for perishable items such as flowers, eatables, etc. However, a refund or replacement can be made if the customer establishes that the quality of the product delivered is not satisfactory.
• In case of receipt of damaged or defective items, please report the same to our Customer Service team within 6-8 days of receiving the product. The request will be entertained once the merchant has checked and determined the same at their end.
• If you feel that the product received does not match what was shown on the site or does not meet your expectations, you must bring it to the notice of our customer service within 6-8 days of receiving the product. The Customer Service Team will review your complaint and take appropriate action.
• For products that come with a manufacturer's warranty, please refer any complaints directly to the manufacturer.
• In case of any refunds approved by AMBICA COLLECTION, it will take 6-8 days for the refund to be processed to the end customer.